FAQ's / Help Center

Frequently asked questions

We offer high-quality, eco-friendly household and kitchen essentials, including biodegradable items, reusable products, natural cleaning solutions, and sustainable accessories for a naturally clean and cozy home.

Yes! We carefully select EKO-friendly products made from natural, biodegradable, and reusable materials with minimal environmental impact.

We accept iDEAL, credit cards (Visa, Mastercard), PayPal, and other secure payment options common in the Netherlands.

Shipping is free for orders over €80 within the Netherlands. For orders below €80, a small shipping fee applies.

Orders are typically processed and delivered within 2-5 business days in the Netherlands. International delivery may take 5-10 days.

Yes, we ship to most EU countries and selected international destinations. Shipping costs and times vary by location.

You can return unused products within 30 days of receipt for a full refund or exchange. Items must be in original condition.

Once your order ships, you'll receive a tracking link via email. You can also log into your account to view the status.

All products meet strict European safety standards and many carry eco-certifications for biodegradability and sustainability.

Reach us via email at info@tkcollections.nl or through the contact form on our website. We respond within 1-2 business days.